Refund Policy

Refund Process

  1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  2. If approved, your refund will be processed within 7-10 business days.
  3. Refunds will be credited back to the original payment method used for the purchase.

Non-Refundable Items

The following are not eligible for return or refund:

  • Products that have been opened, used, or damaged after delivery
  • Products without proof of purchase
  • Products returned after the 48-hour window

SPECIAL CIRCUMSTANCES

We understand that extraordinary situations may arise. For any special circumstances not covered in this policy, please contact our customer support team at support@enerchi.com, and we will assess your situation on a case-by-case basis.

POLICY CHANGES

Enerchi reserves the right to modify this policy at any time. Changes will be posted on our website, and it is your responsibility to review the most current version of our policy.

CONTACT US

If you have any questions or concerns regarding our Return, Refund & Cancellation Policy, please contact:

Email: contact@enerchi.com

Phone: + 

This Return, Refund & Cancellation Policy was last updated on May 9, 2025