Privacy Policy

Effective Date: May 9, 2025

INTRODUCTION

Enerchi ("we," "our," or "us") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully to understand our practices regarding your personal information.

INFORMATION WE COLLECT

Personal Information

When you register or place an order with us, we collect personally identifiable information, which may include:

  • Name and contact details (email address, phone number, shipping/billing address)
  • Financial information (credit/debit card details, UPI ID, or other payment information)
  • Order history and preferences
  • Account login credentials

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website addresses
  • Information collected through cookies and similar technologies

HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Communicating with you about your orders, products, and promotions
  • Personalizing your shopping experience
  • Improving our website, products, and services
  • Analyzing usage patterns and trends
  • Protecting against fraudulent or unauthorized transactions

SHARING YOUR INFORMATION

We may share your information with:

  • Service providers who assist us in operating our business (payment processors, shipping partners, etc.)
  • Legal authorities when required by law or to protect our rights
  • Business partners in the event of a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies collect information about how you use our website and may be stored on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

DATA SECURITY

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR CHOICES

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Disable cookies through your browser settings

To exercise these rights, please contact us at support@enerchi.com.

EMAIL MARKETING

If you wish to receive email notifications about new products, promotions, and special offers, we will ask for your consent. You can opt-out of marketing emails at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Sending an email to support@enerchi.com
  • Updating your preferences in your account settings

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the effective date. We encourage you to review this Policy periodically.

Your continued use of our website after changes to this Policy constitutes your acceptance of the revised terms.

CHILDREN'S PRIVACY

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: contact@enerchi.com

Phone:

Address: Shop no 3, Pardeshi building, Station road, Kalyan, MH, India.

This Privacy Policy was last updated on May 9, 2025.